Contacts

    Smart Lists

    Create and manage smart lists to segment your contacts.

    Stop managing messy spreadsheets. Smart Lists are dynamic, auto-updating segments of your database that automatically add or remove contacts based on real-time filters.

    1. Creating a Smart List

    Building a Smart List allows you to save specific search criteria so you can access that segment with a single click in the future.

    1

    Apply Your Filters

    Open the More Filters menu on the right side of the Contacts dashboard. Select your criteria (e.g., Tag is "VIP Customer").

    2

    Save as Smart List

    Once the list filters down, click the Save as Smart List button (the plus icon next to the search bar) at the bottom of the screen.

    3

    Name Your List

    Give it a clear, recognizable name like "Active VIPs" and click Save. It will now appear as a tab at the top of your Contacts view.

    Pro-Tip

    Smart Lists are the secret weapon for targeted email blasts. You can select a Smart List directly from the Email Builder to send a highly relevant campaign to a specific segment of your audience without manually selecting names.

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