Contacts

    Bulk Actions

    Perform bulk actions on your contacts.

    When you need to update hundreds of records at once, Bulk Actions save you hours of manual data entry. You can send mass texts, apply tags, or drop leads into a new pipeline stage simultaneously.

    1. Selecting Contacts for Bulk Actions

    To trigger a bulk action, you first need to select the target contacts from your master directory.

    • Select All on Page: Click the master checkbox at the top left of the table header to select all 20 contacts currently visible on the page.
    • Select Entire Database: After clicking the master checkbox, a blue banner will appear asking if you want to "Select all [Number] records". Click this to select your entire database or Smart List.

    2. Available Bulk Operations

    Once contacts are selected, a new toolbar will appear at the top of the screen featuring several powerful operations:

    Icon / ActionWhat It Does
    Add/Remove TagsInstantly applies or removes organizational tags across all selected records.
    Add to Campaign/WorkflowForces all selected contacts into a specific automated sequence.
    Send SMSOpens a bulk composer to send a mass text message blast.
    Export ContactsGenerates a downloadable CSV file of the selected records.

    Pro-Tip

    When executing a bulk SMS or Email blast to more than 100 contacts, always use the Drip Mode scheduling option. This sends the messages out in small batches over a few hours, protecting your sender reputation and preventing carrier spam filters from blocking your number.

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