Troubleshoot
If your external tracking data isn't showing up as expected, follow these troubleshooting steps to identify and resolve common issues.
Common Issues & Solutions
- No Data Appearing: Ensure the tracking code is placed correctly within the
<head>section of your site. Use your browser's developer tools (Inspect > Elements) to verify the script is present on the live page. - Script Conflicts: Check for console errors (Inspect > Console). Other third-party scripts or aggressive caching plugins may block the tracking script from firing. Try clearing your site cache.
- Incomplete Tracking: Make sure the tracking code is installed on every page of your site, not just the homepage, to ensure accurate behavioral tracking and attribution.