Create & Manage Events
Build a public event page, sell tickets, collect registrations, add schedules and speakers, send event notifications, and check in attendees, all from one place inside your Scotify Solutions sub-account.
What are Events?
Events gives businesses and agencies a dedicated way to promote and manage event registrations inside Scotify Solutions. Instead of using a separate event platform, you can create an event, configure ticketing or RSVP registration, customize the public event page, and track attendees from the same sub-account where your contacts, payments, and marketing tools live.
Best for: Public-facing experiences needing registration, tickets, schedules, speakers, attendee tracking, or check-in. This is different from Event Calendars (calendar-based bookings) and Community Events (hosted inside Communities).
Event Types & Locations
Choosing the right event type and location determines how attendees register, whether payment is required, and how they access the event.
Ticketed
Sell tickets with multiple pricing tiers, including free and paid ticket types. Attendees complete a checkout flow before registration is confirmed.
RSVP
Create a free event where guests confirm attendance without a payment step.
In-Person
Add a physical address. The public event page displays the location with a map and Get directions link.
Online
Add a session title, meeting URL, optional image, and joining instructions. Control when the join link becomes visible to registered attendees.
You cannot switch between Ticketed and RSVP after creating the event.
How To Setup Events
Proper setup ensures attendees can register successfully, receive the correct event information, and complete checkout or RSVP without confusion.
1Create a New Event
These steps define the event type, public-facing details, timing, location, and organizer information.
Step 1: Navigate to Events
In the left sidebar, scroll to Marketing and click Events. The dashboard shows all your events with their status (Draft, Published, RSVP, or Ticketed). Click + Create Event in the top-right corner.
Step 2: Choose your event type
Select either Ticketed (sell tickets with pricing tiers and checkout flow) or RSVP (free event where guests confirm attendance without payment).
Step 3: Add event details
Enter Event name (up to 100 chars), Cover image (PNG/JPG/GIF, recommended 1920x1080px), Short summary (up to 160 chars), and detailed Event description using the rich text editor.
Step 4: Set the date and time
Enter Start/End date and time, choose the event Timezone, and set Display format (12-hour or 24-hour). Ticket sale periods, session times, and coupons use this timezone.
Step 5: Set the location
Select In-person (physical address with map) or Online (meeting URL, title, joining instructions, with visibility controlled: Hidden until event starts or Custom schedule).
Step 6: Add organizer information
Provide Organizer image, Name (required), Email address (required), Website URL, and Phone number. Click Create event to save in Draft status.
2Configure the Event
After the event is created, configure tickets, coupons, schedules, speakers, public pages, registration settings, notifications, and publishing options.
Step 7: Create ticket types
Go to the Tickets tab and click + Add Ticket Type. Configure Ticket name, Pricing method (Fixed price or Free), Price, Quantity available, and Sale period.
Step 8: Add coupon codes (Optional)
Go to Tickets → Coupon Codes to create percentage discount codes with active date ranges and usage limits.
Step 9: Add schedule and speakers (Optional)
Build your agenda in the Schedule tab (Title, Day/time slot, Stage/Location, Description, assigned speakers). Add speakers in the Speakers tab with photo, bio, and social links.
Step 10: Customize your public event page
In Public pages, configure Details (reorder sections), Schedule, and Checkout (title and form fields; First Name, Last Name, Email are required). Use the real-time preview.
Step 11: Configure registration settings & notifications
In Settings, set registration Deadline, Capacity limit, Check-in (QR code settings), and Live mode toggle. Set organizer and attendee notification emails.
Step 12: Publish your event
Click Publish event in the top-right corner to make your event live with a public URL.
3Manage the Event
Registrations Tab
View registrants, track revenue, search/filter attendees, and manually add people without public checkout.
Check-in Tab
Scan QR codes at the venue in real time. Mark attendees as arrived instantly from any phone or tablet.
Attendee Experience
Visit Event Page
Choose Tickets
Fill Details
Get Confirmation
Check In
Frequently Asked Questions
Can I switch an event from Ticketed to RSVP after creating it?
No. Ticketed and RSVP event types cannot be switched after the event is created. Create a new event with the correct type if needed.
Can I offer free and paid tickets on the same event?
Yes. Ticketed events can include both free and paid ticket types.
Can I control when an online event link is visible?
Yes. You can keep the join link hidden until the event starts or use a custom schedule to control when it appears and disappears.
How do refunds work for event tickets?
Refunds are initiated by the organizer from the Registrations tab. Organizers process refunds manually.
How do organizer payouts work?
Ticket revenue is processed through your connected payment provider, such as Stripe. Payout timing follows your account settings with that provider.
Can staff manually add attendees?
Yes. Use the Add Attendee button from the Registrations tab to manually add someone without requiring public checkout.