The Appointment Report gives you a clear view of your scheduling health. Track booking volumes, monitor no-show rates, and optimize your calendar availability.
1. Booking Analytics
Analyze your calendar performance with these metrics:
- Booked vs. Confirmed: See how many appointments were scheduled versus how many were actually confirmed by the client.
- Show vs. No-Show Rates: Track attendance to identify if you need stronger reminder sequences.
- Cancellations: Monitor cancellation trends to understand why prospects are dropping off.
2. Optimizing Your Schedule
By reviewing the Appointment Report, you can identify your busiest days and times. Use this data to adjust your team's working hours, open up more availability during peak demand, or run promotions to fill slower periods.
Pro-Tip
If your no-show rate is high, ensure your automated reminder workflows are sending SMS texts 24 hours and 1 hour before the scheduled appointment time.