At Scotify Solutions, our platform evolves based directly on the needs of our users. Whether you have a brilliant idea for a new feature, a suggestion to improve an existing workflow, or general feedback about your experience, we want to hear from you.
Where to Submit Your Feedback
We maintain a dedicated feedback loop to ensure your voice reaches our product development team directly.
Use the In-App Feedback Tool
While logged into your Scotify Solutions dashboard, click the Help (?) icon in the top right corner of your screen. Select Submit Feedback from the dropdown menu.
Email Our Product Team
You can also email your feature requests and workflow suggestions directly to info@scotifysolutions.com.
What Makes Great Feedback?
To help our engineering team understand and prioritize your request, try to include the following details:
- The Problem: What specific challenge are you facing? (e.g., "It takes too many clicks to export a custom report.")
- The Proposed Solution: How would you like it to work? (e.g., "Add a one-click export button directly on the dashboard.")
- The Impact: How would this change help your business? (e.g., "This would save our team 2 hours every week.")
How We Process Feedback
Every submission is reviewed by our product managers. While we cannot build every requested feature immediately, we tag and track all submissions. Features that receive high volume requests from multiple businesses are frequently moved to the top of our development roadmap.