Usage costs are one of the most controllable parts of your spend. With a few practical levers, you can trim waste without sacrificing the automations and outreach that drive results.
Practical Levers to Cut Costs
Most usage waste comes from a few common patterns: workflows that fire too often, redundant AI calls, and oversized knowledge bases. Addressing these directly lowers your wallet drawdown.
Trim Workflow Frequency
Reduce how often workflows fire to cut unnecessary sends and AI calls.
Avoid Redundant AI Calls
Scope agents tightly and remove overlapping AI steps in workflows.
Consolidate Messages
Combine follow-ups into fewer, higher-quality sends to reduce segment count.
Trim KB Size
Keep knowledge bases lean to lower token consumption on every AI query.
Clean Your Lists
Remove bounces and inactive contacts so you stop paying for dead sends.
Audit Regularly
Review usage reports often to catch new waste before it grows.
A Simple Cost-Reduction Routine
Review your usage reports to identify the biggest cost drivers.
Audit workflows for redundant triggers and overlapping email or AI steps.
Trim knowledge base documents to only current, relevant content.
Clean contact lists to remove bounces and inactive recipients.
Set usage alerts so future spikes are caught early.
Small, consistent optimizations compound. A monthly review of workflows, lists, and knowledge bases keeps usage lean and your wallet healthier over time.