Platform Usage
Understand usage costs, your wallet balance, and how to keep spend lean
SMS Usage Costs
Per-segment pricing, how message length affects segment count, and US vs. international rates.
Email Usage Costs
Per-send pricing and exactly what counts as a send, including bounces and opens.
AI & Conversation Usage Costs
How AI features are billed, the three billing modes, and how a bigger knowledge base affects token cost.
Voice AI Minute Costs
Per-minute billing for AI voice agents, distinct from SMS and email.
Understanding Your Wallet Balance
How the prepaid wallet works, auto-recharge thresholds, and what draws down the balance.
Setting Usage Alerts
Configure low-balance and usage-spike notifications so nothing runs dry mid-campaign.
Viewing Usage Reports by Sub-Account
Where to pull per-client usage breakdowns for internal cost tracking.
Rebilling & Markup to Clients
How to pass usage costs through to clients with margin, and where that is configured.
Reducing Usage Costs
Practical levers to trim spend: workflow frequency, redundant AI calls, and KB size.
AI Growth vs. Unlimited Plan Calculator
Interactive calculator to estimate build capacity per 5-hour usage window across AI Studio and Ask AI.