Platform Usage

    Setting Usage Alerts

    Configure low-balance and usage-spike notifications so nothing runs dry mid-campaign.

    Usage alerts keep you ahead of your wallet balance and your spend. With the right notifications in place, nothing runs dry mid-campaign and you catch unexpected spikes before they become a problem.

    Why Alerts Matter

    Usage can climb quickly when a campaign goes viral, a workflow loops, or an AI agent handles a surge of conversations. Alerts give you an early warning so you can act before the wallet empties or costs spiral.

    Low-Balance Alerts

    Get notified when your wallet drops below a threshold you define.

    Usage-Spike Alerts

    Catch sudden surges in sends, tokens, or minutes before they add up.

    Stay Proactive

    Alerts turn reactive firefighting into proactive cost control.

    How to Set Up Alerts

    1

    Open your billing or notification settings.

    2

    Choose the alert types you want to receive, like low balance and usage spikes.

    3

    Set the thresholds that trigger each alert.

    4

    Select where alerts are delivered, such as email or in-app notifications.

    5

    Save and test the alert to confirm it fires correctly.

    A good starting point is a low-balance alert at a level that gives you enough time to recharge before the wallet hits zero during a busy send.

    Best Practices for Alerts

    Set a low-balance alert high enough to give you time to react.

    Turn on spike alerts for any channel you rely on heavily.

    Route alerts to a monitored inbox so they are not missed.

    Review thresholds periodically as your usage patterns grow.

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