When you manage multiple locations or client accounts, tracking usage per account is essential for accurate cost tracking. Usage reports let you break down spend so you can see exactly where your wallet is going.
Where to Find Usage Reports
Usage reporting lives in your billing area. From there you can view aggregate usage and drill into per-account breakdowns so each location's consumption is visible on its own.
Aggregate View
See total usage across all accounts in one consolidated report.
Per-Account Breakdown
Drill into each account to see its individual SMS, email, AI, and voice usage.
Cost Tracking
Use the breakdowns to allocate costs accurately for internal tracking.
How to Pull a Per-Account Report
Open your billing or usage reporting section.
Select the date range you want to review.
Choose the per-account or per-location breakdown view.
Filter by usage type if you want to isolate SMS, email, AI, or voice.
Export the report for your internal cost tracking records.
Pulling these reports on a regular cadence, like monthly, makes it easy to spot which accounts are driving the most usage and where there may be room to optimize.